Privacy Policy

Last updated: February 23, 2026

PlateScore ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the PlateScore mobile application ("App").

1. Information We Collect

Information You Provide

• Account information: When you create an account, we may collect your name, email address, and profile details.
• Photos and meal data: Photos you take using the App for nutritional scoring, along with any meal descriptions or notes you add.
• Feedback and support: Information you provide when contacting us for support.

Information Collected Automatically

• Device information: Device type, operating system version, and unique device identifiers.
• Usage data: How you interact with the App, including features used and actions taken.
• Log data: Error reports and performance data to help us improve the App.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App
• Analyze meal photos and generate nutritional scores
• Process transactions and manage subscriptions
• Send you service-related communications
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or abuse

3. Camera and Photo Access

The App requests access to your device's camera to photograph meals for nutritional analysis. Photos are processed to provide nutritional scoring. We only access your camera when you actively use the meal-scoring feature. We do not access your photo library without your explicit permission.

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers: Third-party services that help us operate the App (e.g., cloud hosting, analytics, AI processing).
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Third-Party Services

The App may use third-party services that have their own privacy policies, including:

• Cloud infrastructure and data storage providers
• AI and machine learning services for food analysis
• Payment processors (Apple App Store, Google Play Store)
• Analytics services

We encourage you to review the privacy policies of these third-party services.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

support@platescore.app